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Effective 1st April 2016.
All Goods are supplied with a 2 (two) year manufacturer’s warranty against core defects in production or materials. The warranty is valid for Australian residents/companies only. This warranty does not cover: (a) normal or fair wear and tear (b) damage arising from abnormal use, or abuse or (c) goods which have not been maintained, or which have been modified.
Sokol makes no warranties, express or implied, and excludes to the maximum extent permitted by law all warranties, representations, terms or conditions, whether express or implied, oral or written, statutory or otherwise, relating in any way to the Goods or this Agreement.
Sokol acknowledges that where the supply of Goods are consumer supplies under applicable State, Territory and Commonwealth laws (including, without limitation, the Competition and Consumer Act 2010 (Cth) (CCA) certain statutory express and implied guarantees and warranties (including, without limitation, the statutory guarantees under the CCA) will be implied into this Agreement.
In relation to the guarantees that cannot be excluded under the CCA, the Customer is entitled to a replacement or a refund for major failure and compensation for any other reasonably foreseeable loss or damage. However Sokol is not liable for loss or damage that results from its failure to comply with these guarantees if that failure was caused independent of human control and occurred after the Goods left our control.
To the extent permitted by the CCA, Sokol’s liability is limited to any one or more of the following (in its sole discretion) where the failure of the Goods is not a major failure: (a) replacement or repair of Goods (b) supply of equivalent Goods or (c) payment of cost of repairing or replacing Goods or supplying equivalent Goods.
Sokol shall not be liable (including in relation to a warranty claim) where the Goods: (a) have not been used strictly in accordance with its specifications, operating instructions, manuals and warnings (b) have been altered or modified by anyone other than Sokol (c) have been subjected to misuse, neglect, accident, damage in transit, abuse or unusual or natural hazard or (d) have been installed improperly.
Without prejudice to clause 6 and to extent allowable at law, Sokol’s maximum aggregate liability for breach of this Agreement (including any liability for acts or omissions of its employees, agents and subcontractors), whether arising in contract, tort (including negligence), misrepresentation or otherwise, shall in no circumstances exceed the amount paid or payable by Customer for the Goods.
Sokol shall not be liable under this Agreement (including in relation to a breach of warranty) or from use of the Site for loss of profit, loss of revenue, loss of business, loss of opportunity, loss of goodwill or reputation, loss of or corruption or damage to data, or indirect or consequential loss or damage, in each case, however caused, even if foreseeable (other than in relation to reasonably foreseeable loss or damage as referred to in clause above), and shall not be responsible for any injury to person or damage to property incurred.
The Customer shall indemnify Sokol, its directors and representatives from all actions, claims, damages, liabilities or costs (including legal costs) arising from, or directly or indirectly related to use of the Goods by the Customer or anyone else, or otherwise arising as result of this Agreement.
What our customer say about us
Hi there, just wanted to share a picture of the beautiful tractor stools I purchased off you last week. I also wanted to say what a great service you provided - I ordered the stools online at home Wednesday, got a call Thursday to tell me they were available and I picked them up that afternoon! Your warehouse men were great too, I wasn't even at your store 5 minutes and I was out of there with my goods on board!! They go perfectly with our spotted gum flooring and you had the lowest price as well! Thanks Sokol!!
Kaz & Steve Chapman
Thanks for such great product and service from the team at Sokol. Your product quality, style and price; your focus on the customer as being number 1 - we couldn't recommend a supplier more highly. Thanks for absolutely everything.
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